Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Cain

Sharon Cain

January 7, 2025

5  out of  5
rating by Sharon Cain
"Fabulous service. Very easy to switch over. Far cheaper than Progressive. Be sure and have them run you a quote. The whole experience didn't take much time. Extremely prompt and thoughtful."
We responded:
"Sharon, thank you for the great review! I am so happy we were able to help with your switch in providers! "
Profile photo of Jesse

Jesse

January 3, 2025

5  out of  5
rating by Jesse
"Very professional group and friendly! I switched from AF that I was with for 23 years. I got more insurance for about $100 cheaper a month, better coverage and was given more information about my coverage than I ever got with AF. I highly recommend them for any type of insurance you’re looking for! A special thank you to Kyle!"
We responded:
"Jesse, thank you for the great review! I am so happy we were able to get you switched over and get you the coverage you need at a cost that better fit your budget! We are always here when you need us! "
Profile photo of Jim Chevalier

Jim Chevalier

November 21, 2024

5  out of  5
rating by Jim Chevalier
"If changing insurance companies could ever be a pleasant experience, this was it! John took the time to explain to me the details of my new policies. I'm get better coverage at a lower cost. Looking forward to dealing with such a fine agent and company. Thanks"
We responded:
"Jim, thank you for the great feedback! I am so thrilled John was able to get you switched over and make sure you have all of the information you need about your coverage and policies! Also at a cost that better fits your budget. We are here whenever you need us!"
Profile photo of Donna Shif

Donna Shif

November 15, 2024

5  out of  5
rating by Donna Shif
"John was very kind and helpful. I'm so glad I moved to State Farm."
We responded:
"Donna, Thank you for the wonderful review! I am so happy John was so helpful. Welcome to our State Farm family! "
Profile photo of Amanda Vaughan

Amanda Vaughan

October 22, 2024

5  out of  5
rating by Amanda Vaughan
"I realize this is my second review in as many months, but I just can't say enough about the service John provided to our family. We've had some kind of upsetting things happen to us and I was a mess about it. John was so kind and caring, he let me be a mess while taking care of our needs. Sometimes, you just need someone to care about you and your feelings to make things less horrible. He's also managed to find us some super deep discounts, which is always a bonus. Don't overlook this agency, even if you're not in the same city, because they go above and beyond and truly care about their insureds!"
We responded:
"Amanda, thank you for the wonderful review! I am so happy John was so helpful and provided such great customer service! We are always here when you need us!"
Profile photo of Tabatha Townlain

Tabatha Townlain

October 4, 2024

5  out of  5
rating by Tabatha Townlain
"This company is great! We are saving over $50 monthly for our 2 vehicles. They were very prompt and informative. Thanks for your great service."
We responded:
"Tabatha, thank you for the wonderful review! I am so happy we were able to get both of your cars insured at a rate that better fit your budget! "
Profile photo of Becky Boston

Becky Boston

October 3, 2024

5  out of  5
rating by Becky Boston
"Very nice, and friendly to talk too, walked me through everything that I need to know"
We responded:
"Becky, thank you for the great review! We are always here when you need us! "
Profile photo of Sharen Scoles

Sharen Scoles

October 3, 2024

5  out of  5
rating by Sharen Scoles
"They were very responsive and worked hard to find the coverage that suited us best"
We responded:
"Sharen, thank you for the great review! I am so happy we were able to get you the coverage you need!"
Profile photo of Jared Justice

Jared Justice

September 17, 2024

5  out of  5
rating by Jared Justice
"John was extremely helpful on lowering my car insurance rates and still keeping the same coverage. He was very courteous and polite when we chatted. I really look forward to having state farm and John as my insurance agent. They have provided way better customer assistance then my previous insurance company, progressive. I am very satisfied with my decision to switch companies. Thank you John for all your help!"
We responded:
"Jared, thank you for the great review! I am thrilled John was able to find you a more affordable rate for your car insurance! We are always here when you need us! "
Profile photo of Lily Bowen

Lily Bowen

September 9, 2024

5  out of  5
rating by Lily Bowen
"John is Amazing. Worked around my schedule. Very nice. 100% recommend"
We responded:
"Lily, thank you so much for the wonderful review! I am happy John was so flexible and helpful! "
Profile photo of Wendi

Wendi

September 5, 2024

5  out of  5
rating by Wendi
"I received great personal service! I came back from being lured away! It wasn't worth it, so I came back!!! Greatest decision I have ever made!!! Thank you Kyle! I thank God for your reputation, respect and service!"
We responded:
"Wendi, thank you for such a wonderful review! I am so happy you decided to stay with my office and we are always here when you need us! "
Profile photo of Mandy Vaughan

Mandy Vaughan

September 5, 2024

5  out of  5
rating by Mandy Vaughan
"It's the time of year when I like to review my insurance policies and make sure I'm getting the best deal. John at the Landon Ball agency did just that! I'm back at State Farm after a few years away. The reason for leaving was the agent I had and I'm really happy with the service John provided!"
We responded:
"Mandy, thank you so much for the wonderful review! I am so happy John has been so helpful with your insurance policies!"
Profile photo of Johnson Mangwiro

Johnson Mangwiro

August 29, 2024

5  out of  5
rating by Johnson Mangwiro
"Great Assistance.They gave me the greatest deal and helped answer all the questions i had."
We responded:
"Johnson, thank you for the great review! I am so happy my team was able to help! "
Profile photo of Marci Innes

Marci Innes

August 28, 2024

5  out of  5
rating by Marci Innes
"Excellent service, amazing pricing, a plethora of options to customize our coverage, and the self sacrifice of personal time to fit our schedule!! I just can't say enough about our small town State Farm office!"
We responded:
"Marci, thank you so much for your fantastic review! I am delighted to hear that you found our service excellent and our pricing and coverage options to be just what you needed. We truly value your support and are grateful for your kind words about our small-town office. If you ever need further assistance or have any questions, we’re always here to help. Thank you again for choosing us!"
Profile photo of Dakota Innes

Dakota Innes

August 28, 2024

5  out of  5
rating by Dakota Innes
"They are very attentive and professional. They don't through you into a cookie cutter policy. They individualize your policy to fit your specific needs and budget. We had a very positive experience and love that we can drop in any time in person."
We responded:
"Dakota, thank you so much for the awesome review! I am so happy my team was able to help you get a policy that best fit your needs and budget! We are always here when you need us! "
Profile photo of Scott Bowen

Scott Bowen

July 26, 2024

5  out of  5
rating by Scott Bowen
"I really enjoyed dealing with John & Kyle , Infact they made me feel like one of the family . Both were very explanatory and patient as well As compassionate to my needs. I'd recommend London ball insurance to anyone in my family or friends, thank you."
We responded:
"Scott, thank you for such a wonderful review! I am so happy John & Kyle were so helpful!"
Profile photo of Hannah Busker

Hannah Busker

July 3, 2024

5  out of  5
rating by Hannah Busker
"Great prices, friendly & fast paced environment. Always gets things done quickly, definitely recommend"
We responded:
"Hannah, thank you for the great review! I am so happy we were able to help with your insurance! "
Profile photo of Nikki Winegard

Nikki Winegard

July 3, 2024

5  out of  5
rating by Nikki Winegard
"Friendly service & great prices! Definitely recommend"
We responded:
"Nikki, thank you for the awesome review! "
Profile photo of Tyler Busker

Tyler Busker

July 3, 2024

5  out of  5
rating by Tyler Busker
"I’ve been using State Farm through Landon and his crew for several years now. We’ve had nothing but great experiences. They are quick to answer the phone and care about the people they work with."
We responded:
"Tyler, thank you for the awesome review! I am so happy you trust me and my team with your insurance! "
Profile photo of Brianne Moore (Bri)

Brianne Moore (Bri)

July 1, 2024

5  out of  5
rating by Brianne Moore (Bri)
"Everyone one here was very friendly and helpful. John made the process super easy to follow and make sure that I was getting what I needed and answered all of my questions without any hesitation!"
We responded:
"Thank you for your kind feedback! We're delighted to hear that everyone was friendly and helpful. It's great to know that John made the process easy to follow, ensured you got what you needed, and answered all your questions without hesitation. Your business means a lot to us!"
Profile photo of Brian Foster

Brian Foster

June 20, 2024

5  out of  5
rating by Brian Foster
"The office staff made me feel important, answering all my questions and being very helpful through the claim process. I thoroughly recommend this office for your insurance needs."
We responded:
"Brian, thank you for the wonderful review! I am so happy my team was able to help! "
Profile photo of Chris Hibbard

Chris Hibbard

May 23, 2024

5  out of  5
rating by Chris Hibbard
"John was very knowledgeable and walked us through everything that we needed."
We responded:
"Thank you Chris! We pride ourselves in creating a better experience by helping our customers actually understand what they need. I’m glad you are with us and look forward to serving you for many years! "
Profile photo of Jimmie Kinder

Jimmie Kinder

May 10, 2024

5  out of  5
rating by Jimmie Kinder
"Always friendly and professional, I'm very happy with the way they operate."
We responded:
"Hey Jimmie! Thanks so much for the kind words and review. Thanks for your business! "
Profile photo of shaun smith

shaun smith

May 2, 2024

5  out of  5
rating by shaun smith
"They always take care of my insurance needs promptly and always confirm changes"
We responded:
"Thank you so much for leaving us feed back. So glad that you’ve had a great experience with our insurance office. Thanks for being a customer!!"
Profile photo of Abby Head

Abby Head

April 27, 2024

5  out of  5
rating by Abby Head
"Great service and friendly faces! Makes the insurance process seamless! I would highly recommend giving them the opportunity to help save you some money!"
We responded:
"Thanks for the kind words and trust in our insurance agency!"