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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jared Justice

Jared Justice

September 17, 2024

5  out of  5
rating by Jared Justice
"John was extremely helpful on lowering my car insurance rates and still keeping the same coverage. He was very courteous and polite when we chatted. I really look forward to having state farm and John as my insurance agent. They have provided way better customer assistance then my previous insurance company, progressive. I am very satisfied with my decision to switch companies. Thank you John for all your help!"
We responded:
"Jared, thank you for the great review! I am thrilled John was able to find you a more affordable rate for your car insurance! We are always here when you need us! "
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Lily Bowen

September 9, 2024

5  out of  5
rating by Lily Bowen
"John is Amazing. Worked around my schedule. Very nice. 100% recommend"
We responded:
"Lily, thank you so much for the wonderful review! I am happy John was so flexible and helpful! "
Profile photo of Wendi

Wendi

September 5, 2024

5  out of  5
rating by Wendi
"I received great personal service! I came back from being lured away! It wasn't worth it, so I came back!!! Greatest decision I have ever made!!! Thank you Kyle! I thank God for your reputation, respect and service!"
We responded:
"Wendi, thank you for such a wonderful review! I am so happy you decided to stay with my office and we are always here when you need us! "
Profile photo of Mandy Vaughan

Mandy Vaughan

September 5, 2024

5  out of  5
rating by Mandy Vaughan
"It's the time of year when I like to review my insurance policies and make sure I'm getting the best deal. John at the Landon Ball agency did just that! I'm back at State Farm after a few years away. The reason for leaving was the agent I had and I'm really happy with the service John provided!"
We responded:
"Mandy, thank you so much for the wonderful review! I am so happy John has been so helpful with your insurance policies!"
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Johnson Mangwiro

August 29, 2024

5  out of  5
rating by Johnson Mangwiro
"Great Assistance.They gave me the greatest deal and helped answer all the questions i had."
We responded:
"Johnson, thank you for the great review! I am so happy my team was able to help! "
Profile photo of Marci Innes

Marci Innes

August 28, 2024

5  out of  5
rating by Marci Innes
"Excellent service, amazing pricing, a plethora of options to customize our coverage, and the self sacrifice of personal time to fit our schedule!! I just can't say enough about our small town State Farm office!"
We responded:
"Marci, thank you so much for your fantastic review! I am delighted to hear that you found our service excellent and our pricing and coverage options to be just what you needed. We truly value your support and are grateful for your kind words about our small-town office. If you ever need further assistance or have any questions, we’re always here to help. Thank you again for choosing us!"
Profile photo of Dakota Innes

Dakota Innes

August 28, 2024

5  out of  5
rating by Dakota Innes
"They are very attentive and professional. They don't through you into a cookie cutter policy. They individualize your policy to fit your specific needs and budget. We had a very positive experience and love that we can drop in any time in person."
We responded:
"Dakota, thank you so much for the awesome review! I am so happy my team was able to help you get a policy that best fit your needs and budget! We are always here when you need us! "
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Scott Bowen

July 26, 2024

5  out of  5
rating by Scott Bowen
"I really enjoyed dealing with John & Kyle , Infact they made me feel like one of the family . Both were very explanatory and patient as well As compassionate to my needs. I'd recommend London ball insurance to anyone in my family or friends, thank you."
We responded:
"Scott, thank you for such a wonderful review! I am so happy John & Kyle were so helpful!"
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Hannah Busker

July 3, 2024

5  out of  5
rating by Hannah Busker
"Great prices, friendly & fast paced environment. Always gets things done quickly, definitely recommend"
We responded:
"Hannah, thank you for the great review! I am so happy we were able to help with your insurance! "
Profile photo of Nikki Winegard

Nikki Winegard

July 3, 2024

5  out of  5
rating by Nikki Winegard
"Friendly service & great prices! Definitely recommend"
We responded:
"Nikki, thank you for the awesome review! "
Profile photo of Tyler Busker

Tyler Busker

July 3, 2024

5  out of  5
rating by Tyler Busker
"I’ve been using State Farm through Landon and his crew for several years now. We’ve had nothing but great experiences. They are quick to answer the phone and care about the people they work with."
We responded:
"Tyler, thank you for the awesome review! I am so happy you trust me and my team with your insurance! "
Profile photo of Brianne Moore (Bri)

Brianne Moore (Bri)

July 1, 2024

5  out of  5
rating by Brianne Moore (Bri)
"Everyone one here was very friendly and helpful. John made the process super easy to follow and make sure that I was getting what I needed and answered all of my questions without any hesitation!"
We responded:
"Thank you for your kind feedback! We're delighted to hear that everyone was friendly and helpful. It's great to know that John made the process easy to follow, ensured you got what you needed, and answered all your questions without hesitation. Your business means a lot to us!"
Profile photo of Brian Foster

Brian Foster

June 20, 2024

5  out of  5
rating by Brian Foster
"The office staff made me feel important, answering all my questions and being very helpful through the claim process. I thoroughly recommend this office for your insurance needs."
We responded:
"Brian, thank you for the wonderful review! I am so happy my team was able to help! "
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Chris Hibbard

May 23, 2024

5  out of  5
rating by Chris Hibbard
"John was very knowledgeable and walked us through everything that we needed."
We responded:
"Thank you Chris! We pride ourselves in creating a better experience by helping our customers actually understand what they need. I’m glad you are with us and look forward to serving you for many years! "
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Jimmie Kinder

May 10, 2024

5  out of  5
rating by Jimmie Kinder
"Always friendly and professional, I'm very happy with the way they operate."
We responded:
"Hey Jimmie! Thanks so much for the kind words and review. Thanks for your business! "
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shaun smith

May 2, 2024

5  out of  5
rating by shaun smith
"They always take care of my insurance needs promptly and always confirm changes"
We responded:
"Thank you so much for leaving us feed back. So glad that you’ve had a great experience with our insurance office. Thanks for being a customer!!"
Profile photo of Abby Head

Abby Head

April 27, 2024

5  out of  5
rating by Abby Head
"Great service and friendly faces! Makes the insurance process seamless! I would highly recommend giving them the opportunity to help save you some money!"
We responded:
"Thanks for the kind words and trust in our insurance agency!"
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Maggie Severini

April 26, 2024

5  out of  5
rating by Maggie Severini
"Everyone on the teams is always so kind and caring!"
We responded:
"Thanks so much for the great review! We work hard to provide a great experience! "
Profile photo of Arthur Proctor

Arthur Proctor

April 24, 2024

5  out of  5
rating by Arthur Proctor
"Very friendly and very good at explaining all the details of my new insurance policy. Very pleased with the service and the rates. Thank you John Parker for your time and expertise!! 5 Stars for sure!!"
We responded:
"We are glad you had a great experience with your insurance! John takes the time and care required to help customers meet their needs. Thanks for the positive review!"
Profile photo of Brenda Miller

Brenda Miller

April 24, 2024

5  out of  5
rating by Brenda Miller
"Great service, explained everything to us very well and all around very nice people..i would recommend to everyone!"
We responded:
"Thank you for the great review and recommendation Brenda! Our team works hard to provide a great experience! "
Profile photo of Hannah Miller

Hannah Miller

April 24, 2024

5  out of  5
rating by Hannah Miller
"Abigail Helped me with my problems with my payment! Great service from her & her team! Thank you guys! Keep it up"
We responded:
"Thanks for the great review! Abigail is great at helping our customers with the insurance problems. Thanks for being a customer of ours! "
Profile photo of Ryan Dusheke

Ryan Dusheke

April 19, 2024

5  out of  5
rating by Ryan Dusheke
"Great service. Originally interested in a quote on business insurance, which they were unable to help with but John went out of his way to help direct me to somewhere that could help. Ended up starting a auto policy that saved me some money"
We responded:
"Hey Ryan! Thanks so much for giving us an opportunity to help with your business insurance! Sorry we couldn’t help there but I’m glad we got your Auto insurance done! Looking forward to working with you in the future! "
Profile photo of Tanner Fuemmeler

Tanner Fuemmeler

April 16, 2024

5  out of  5
rating by Tanner Fuemmeler
"Everyone that I have worked with and talked with have been very helpful. I felt like everything was explained to me very well and in ways that I could understand."
We responded:
"Thanks, Tanner! We appreciate your business and are glad we could help make the insurance process easy!"
Profile photo of Nathaniel Nation

Nathaniel Nation

March 22, 2024

5  out of  5
rating by Nathaniel Nation
"John helped put together a new customer plan for us that saves us money and gives us more coverage. He was willing to stay late to meet with us to match our busy schedule. Highly recommend calling John if you are looking or thinking about switching. He made recommendations and wasn't pushy about the things we weren't interested in. Thanks John."
We responded:
"Thanks so much for trusting us with your insurance needs. John and the team goes above and beyond for our customers and I’m glad we could provide a great experience for you!"
Profile photo of Ashley Argenbright

Ashley Argenbright

March 14, 2024

5  out of  5
rating by Ashley Argenbright
"John Parker at Landon’s office was awesome! He helped us and got us all set up. He got all of our questions figured out and assisted us well with our auto insurance set up!!"
We responded:
"Thank you so much for leaving us a high rated review! John is great at helping people get started at State Farm, glad you had a great experience with my office!"